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Empathy: The Engaging Customer Experience Workshop

E-Factor Business The Enterprise Village Prince Albert Gardens, Grimsby, DN31 3AT, Grimsby, North East Lincolnshire

'The true gateway to the heart is your empathetic art''A deep-dive into the world of the 21st century customer experience and why empathy is the missing link.'The session will enable you to readily identify your current 'empathetic index' and why this dramatically influences all your business relationships.Course Content- The current context of customer service post-pandemic- …

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